Shipping is FREE on all orders to customers within Australia.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card or PayPal account for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
If your order is in stock and we process the charges to your credit card it will ship within 48 hours from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within 72 hours of your order feel free to follow up with us at firstname.lastname@example.org.
Delivery to all parts of Australia is done via courier and shipping times can vary widely based on your location.
Generally our solar ovens are delivered between 3 - 7 business days from the date of shipment (not ordering).
If you have any questions regarding this timeframe, please feel free to call or email us.